Pusaka Cendana
Client trust and legal support

Client Experiences

Families we have
worked alongside.

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Reviews

What Clients Have Said

SK

Siti Khadijah binti Zainal

Petaling Jaya, Selangor

We came to Pusaka Cendana about three months after my father passed. The first thing I noticed was that no one pushed us to make decisions quickly. The lawyer we met was direct about what the estate involved and what we could expect. The written plan they provided meant we always knew what stage we were at. The whole administration took about fourteen months, which is roughly what we were told at the start.

June 2025 — Estate Administration

TH

Tan Hock Seng

Ipoh, Perak

We had a fairly complicated situation — my mother's estate included a house in Perak and accounts at three different banks, and two of my siblings are based overseas. Pusaka Cendana handled all the state registry correspondence themselves and kept my siblings copied on every update. It would have been very difficult to manage from abroad otherwise. I would say the communication was their strongest point.

May 2025 — Estate Administration

RK

Rajendran s/o Krishnasamy

Kuala Lumpur

I came for the initial consultation not knowing whether we needed a lawyer at all. The honest answer we received was that our situation was straightforward enough to go through Amanah Raya, and the lawyer walked me through the process. That kind of candour is not what I expected. I later came back to arrange my own will, and that process was smooth and completed on schedule.

July 2025 — Initial Consultation & Will Drafting

NF

Noraini binti Fadzillah

Shah Alam, Selangor

The will review was particularly helpful for us. We had insurance nominations that did not match what was in the will we had drafted ourselves years earlier. The lawyer explained the difference between how nominated assets pass and how the will operates — something I had genuinely not understood before. The whole process was unhurried and we felt like we had enough time to think.

April 2025 — Will Drafting & Planning Review

CL

Chong Li Ying

Subang Jaya, Selangor

My husband and I went to Pusaka Cendana to update our wills after the birth of our second child. We wanted to make sure the guardian appointments were clear. The meeting was thorough — we talked through scenarios I had not thought of — and the draft was ready within two weeks. I appreciated that they stored the signed copy. One less thing to worry about where it has gone.

June 2025 — Will Drafting

AH

Ahmad Hakim bin Mohd Yunus

Klang, Selangor

The initial consultation gave us a clear map of everything we needed to do. My father had property in two states and some unit trust investments we were not sure how to handle. The checklist we were given covered all of it, and the note from the meeting was genuinely useful when we needed to contact the relevant institutions ourselves. We did not need a lawyer in the end, and they said as much.

May 2025 — Initial Consultation

In Detail

Case Summaries

Case — Estate with Overseas Beneficiaries

Situation

A Kuala Lumpur-based family engaged the office nine months after the death of their mother. The estate included a residential property in Kelantan, accounts at two banks, and an insurance policy. Two of the four beneficiaries were resident in the United Kingdom.

What Was Done

Letters of administration were obtained from the High Court. The office corresponded directly with the Kelantan land registry for the title transfer, handled bank account releases, and coordinated with the insurer for the policy payout. All beneficiaries received written updates by email regardless of location.

Outcome

Full administration completed in sixteen months. Distribution account accepted by all four beneficiaries without dispute. Overseas family members noted they had not needed to travel to Malaysia at any point during the process.

Case — Will Conflicting with Nominations

Situation

A client in her early sixties came with a will she had drafted fifteen years earlier. She had since changed EPF nominations and taken out two life insurance policies with different nominees. She was not aware these would pass outside the will.

What Was Done

The planning review mapped all nominated assets against the will's distribution. A revised will was drafted to reflect the client's current wishes, with executor appointments updated. Where nominations could not be changed — due to policy terms — the will was adjusted to account for the difference.

Outcome

New will executed and stored with the office. All documents and nominations aligned. Client received a summary note explaining what each asset class would do at death, to refer to in future if circumstances changed again.

Case — Consultation Leading to Public Route

Situation

A family in Klang contacted the office two months after a death. The estate consisted of a single EPF account (nomination in place) and a savings account below RM 50,000. No will existed. Two adult children were the only heirs.

What Was Done

The initial consultation assessed the estate. The EPF account would pass directly to the nominee. The bank account fell under the threshold for a small estate application via the Land Administrator rather than a court order. A checklist and meeting note were provided.

Outcome

Family proceeded directly through the relevant public channels, as advised. No further legal engagement was required. Both accounts were released within four months.

Reach Us

Contact the Office

Telephone

+60 3 2094 6837

Address

19 Jalan Dungun, Damansara Heights, 50490 KL

Office Hours

Mon–Fri: 9:00 am – 5:30 pm

Sat: 9:00 am – 1:00 pm

Credentials

Professional Standing

17

Years in Practice

840+

Estates Handled

4.8

Average Client Rating

13

States Covered

Malaysian Bar Registration

All practising lawyers hold current certificates

Professional Indemnity Insurance

Maintained under Legal Profession Act 1976

PDPA 2010 Compliant

Client data handled under Personal Data Protection Act

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